Privacy Policy
Last updated: 2026-10-30
Total Turf Inc. (“Total Turf Landscaping,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.totalturflandscaping.com, request a quote, use our services, or communicate with us by phone, email, or text message.
Information we collect
We collect information you give us directly, including:
- Your name, email address, phone number (including mobile number), and service address
- Details about your property and the services you request
- Payment and billing information needed to complete transactions
- Messages and communications you send us
We may also collect basic technical information when you visit our website, such as browser type, device type, pages visited, and IP address, through cookies and similar tools.
How we use your information
We use your information to:
- Provide, schedule, and manage landscaping services
- Prepare quotes, estimates, and invoices
- Send appointment reminders, service updates, and other messages related to your account
- Respond to your questions and requests
- Improve our website and services
- Meet our legal and regulatory obligations
SMS / text messaging
If you opt in to receive text messages from us, we use your mobile number to send messages related to our services, such as appointment reminders, scheduling updates, quotes, invoices, and customer service replies.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance. See our Terms & Conditions for full SMS program details.
How we share your information
We do not sell or rent your personal information. We share it only:
- With service providers who help us run our business (for example, scheduling and business management software, payment processors, and messaging providers), and only as needed to perform those services for us
- When required by law, or to protect our rights, property, or safety
- In connection with a sale, merger, or transfer of our business
As stated above, mobile numbers and SMS opt-in data are never shared with third parties for their marketing purposes.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
How long we keep your information
We keep personal information only as long as needed for the purposes described in this policy, or as required by law.
Your choices and rights
You may request access to, or correction of, the personal information we hold about you. You may also withdraw consent to certain uses, such as text messages or marketing emails, at any time. To make a request, contact us using the details below.
Cookies
Our website may use cookies to understand how visitors use the site. You can set your browser to refuse cookies, though some parts of the site may not work as intended.
Children’s privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Contact us
Total Turf Landscaping 16 Schuman Rd Millwood, NY 10546 Phone: (914) 666-4866
Terms & Conditions
Last updated: 2026-10-30
These Terms & Conditions (“Terms”) apply to your use of www.totalturflandscaping.com and to communications with Total Turf Inc. (“Total Turf Landscaping,” “we,” “us,” or “our”), including our SMS text messaging program. By using our website or opting in to text messages, you agree to these Terms.
SMS messaging terms
Program name: Total Turf Landscaping Customer Notifications
Program description: When you opt in, you will receive text messages from Total Turf Landscaping about our services. These may include appointment reminders and confirmations, scheduling updates, quotes and estimates, invoices and payment reminders, and replies to your customer service questions.
How to opt in: You can opt in by [providing your mobile number and checking the SMS consent box on our website or service agreement / giving verbal or written consent to our staff]. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency: Message frequency varies based on your account and service activity.
Costs: Message and data rates may apply. Contact your wireless carrier for details about your text and data plan.
How to opt out: You can cancel at any time. Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed. To rejoin, reply START or opt in again.
Help: Reply HELP to any message for assistance, or contact us at (914) 666-4866
Carrier liability: Carriers are not liable for delayed or undelivered messages.
Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on how we handle your information.
Use of our website
You agree to use this website only for lawful purposes. You may not misuse the site, interfere with its operation, or attempt to access it in an unauthorized way.
Quotes and services
Quotes and estimates provided through our website, by phone, or by text are based on the information available at the time and may change after an on-site assessment. Specific terms for each job, including pricing, scope, scheduling, and payment, are set out in your quote, service agreement, or invoice.
Intellectual property
All content on this website, including text, images, logos, and graphics, belongs to Total Turf Landscaping or its licensors. You may not copy or reuse it without our written permission.
Disclaimer
This website and its content are provided “as is.” We try to keep information accurate and current, but we make no guarantees about the completeness or accuracy of the website’s content.
Limitation of liability
To the fullest extent permitted by law, Total Turf Landscaping is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our text messaging program.
Changes to these terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website or our SMS program after changes means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the State of New York and applicable federal laws of the United States.
Contact us
Total Turf Landscaping 16 Schuman Rd Millwood, NY 10546 Phone: (914) 666-4866